Our engineers are equipped to deal with planned preventative maintenance programmes, professionally and competently in any situation.

Whether it’s our emergency call-out response, our intelligence-led planned and reactive maintenance or our award nominated remote dial-in platform, our focus in all instances is on ensuring any issues are dealt with promptly and cost-effectively. This approach gives our clients complete peace of mind that their facility is in the best hands.

We champion by making continued use of serviceable systems to cut capital cost and embedded carbon. But our priority is always to give you the best possible solution within your budget. Should we find the requirement for a repair during a routine service visit, our engineers will always aim to find a solution on the day. If there is a requirement for replacement parts, our engineers have access to supplier price lists and our own online portal, therefore we can provide you with an immediate quote.

We take an industry-leading approach to adopting emerging technologies, which could help cut time, cost, and carbon for our clients. We can access bespoke tools and training, so this helps us to deal effectively with obsolete systems and non-compatible replacement components.

Our energy division specialises in fine-tuning BEMS systems. This helps to achieve optimum building performance, and often with the assistance of software and services included in our Chartwell Connect+ package. This results in significant savings in energy bills, lower Co2 consumption, and improvements to the internal environment. We aim to help you to achieve net-zero emissions.

Peace of mind operational performance

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Specialist data centre engineers

We have experienced and knowledgeable engineers whose sole job it is to look after our client’s critical infrastructure, such as data centres.

Emergency response

Our 24 hour, 365 day p/a emergency response services ensure our clients are covered as little or as much as required, with an engineer guaranteed on site within as little as 2 hours.

Multi manufacturer support

We enjoy a healthy relationship with our BEMS manufacturing partners and have worked hard to achieve the top level of support from Trend and Schneider.

Flexible service packages

Our service & support agreements are bespoke and flexible, meaning our clients can pick and choose from our services and support as required.

Communication & transparency

Our reputation speaks for itself.

High client retention rate

Once with Chartwell, it’s unlikely you’ll find yourself with another BEMS provider for service and support.

UK-wide coverage

As well as a nationwide contract with a main high street bank, we offer nationwide coverage as standard for all our clients.